Shipping & Handling

Shipping Policy


Domestic Shipping (USA):

We’re pleased to offer free standard shipping on all U.S. orders $40 or more placed directly through our website. For orders under $40, shipping rates are calculated at checkout based on the total weight and destination of your order.

All orders are processed and shipped Monday through Friday, excluding U.S. federal holidays. Delivery estimates are based on business days and do not include weekends or holidays.

Shipping Rates:

-Standard Shipping (Orders $40+): Free

-Standard Shipping (Orders under $40): Calculated at checkout

*Express Shipping: Not offered — At this time, we do not offer express shipping, as the cost is often equal to or greater than the price of the products themselves. Our goal is to provide the best value through affordable standard shipping.

Fulfillment & Delivery Times:

Orders are typically fulfilled within 2–5 business days.

While USPS is commonly used, we partner with multiple carriers to ensure the most cost-effective and timely delivery. In some cases, your order may be shipped via a combination of carriers (e.g., picked up by one and delivered by another).

Depending on your location and the selected carrier, transit times may vary.

Multiple Packages:

Because our inventory is distributed across several fulfillment centers, your order may arrive in multiple packages. For example, if you order multiple products, some items may ship from different locations and arrive separately. Don’t worry—this is simply part of our logistics process to get your items to you as efficiently as possible.

Missing or Damaged Packages:

If your package arrives damaged, please retain all original packaging and contact us immediately at info@skinsetgo.com. We will coordinate with the carrier and arrange a replacement if needed.

If your order is marked as delivered but cannot be found, we’ll open a trace with the carrier and keep you updated throughout the resolution process.

International Shipping:

We do not currently offer international shipping. Subscribe to our newsletter for updates on future international availability.

Important Notices:

SkinSetGo is not responsible for lost or stolen packages once marked as delivered by the carrier.

Please double-check your shipping address before placing your order. We are not liable for delays or mis-deliveries due to incorrect or incomplete addresses.

Resolving these issues may take an additional 2–3 weeks.